Cancellation Policy

If the client cancels

• • More than 48h before the service → 100% refund
• • Between 48h and 24h before → 50% refund
• • Less than 24h before, or no-show → no refund; the seller is paid in full

If the seller cancels

• • The client is always refunded 100%.
• • Cancellation less than 48h before → the seller receives a strike and a 10% penalty, and their ranking is reduced for 30 days.
• • Seller no-show → strike + 15% penalty, funding a 10% voucher for the affected client.
• • 2 strikes in 6 months → 30-day suspension. 3 strikes → permanent removal.
• • One documented force-majeure waiver per year may be granted after review.

Disputes

If the service wasn't delivered as agreed, open a dispute within 72 hours of the service date from your bookings page. Funds stay frozen while both sides provide their version; yummy4.me then decides on a full refund, partial refund, or payout.